User Tools

Site Tools

Urban Games

gamemanual:troubleshooting

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
Next revision Both sides next revision
gamemanual:troubleshooting [2020/06/30 10:06]
kjell [Slow gameplay]
gamemanual:troubleshooting [2020/10/12 09:32]
yoshi [No mouse pointer]
Line 24: Line 24:
 We heard that some players successfully launched TF2 using Bootcamp on Mac but some also fail because Bootcamp selects the wrong graphics card for the game. Virtualization thus is officially not supported. A native MacOS version will be available in autumn 2020. We heard that some players successfully launched TF2 using Bootcamp on Mac but some also fail because Bootcamp selects the wrong graphics card for the game. Virtualization thus is officially not supported. A native MacOS version will be available in autumn 2020.
 ==== No mouse pointer ==== ==== No mouse pointer ====
-//You do cannot see your mouse pointer.//+//You cannot see your mouse pointer.//
  
 Hit <span key>Alt</span>+<span key>Enter</span> to toggle Window Mode. Then you should be able to enter the game settings and disable the hardware mouse cursor. Hit <span key>Alt</span>+<span key>Enter</span> to toggle Window Mode. Then you should be able to enter the game settings and disable the hardware mouse cursor.
Line 124: Line 124:
 Additionally, these communities sometimes offer Discord or Teamspeak servers, if you prefer written or voice chat to solve your problem. Additionally, these communities sometimes offer Discord or Teamspeak servers, if you prefer written or voice chat to solve your problem.
  
-If you did not find a solution for your problem, you might consider to contact Urban Games to ask for help. Currently, [[info@transportfever.com|mail to Urban Games]] is the convenient way to get in touch with us. We'd appreciate if you can provide us with the details above as well as the most recent dump file in case of a crash so that we can speed up the problem solving.+If you did not find a solution for your problem, you might consider to contact Urban Games to ask for help. Currently, the contact form at the bottom right corner of [[https://www.transportfever2.com/about/contact/|transportfever2.com/about/contact]] is the convenient way to get in touch with us. We'd appreciate if you can provide us with the details above as well as the most recent dump file in case of a crash so that we can speed up the problem solving.
  
 \\ \\
gamemanual/troubleshooting.txt · Last modified: 2023/08/24 15:36 by thomas